Welcome to Lux Home Interiors.
These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. About Us

This website is operated by Lux Home Interiors (“we,” “our,” or “us”).

Website: Lux Home Interiors

Email: info@luxhomeinteriors.co.uk

2. Use of the Website

By using this website, you agree that you:

• Are at least 18 years old or using the website under adult supervision
• Will use the website lawfully and responsibly
• Will not misuse, disrupt, or interfere with website functionality
• Will not attempt unauthorized access to any part of the website or server
• Will not use the website for fraudulent or unlawful activities

We reserve the right to suspend or terminate access if these Terms are violated.

3. Products & Services

We make every effort to ensure that product descriptions, pricing, images, and availability are accurate.

However:

• Product colours may vary depending on screen settings
• Product availability may change without notice
• We reserve the right to modify or discontinue products at any time
• Errors in pricing or descriptions may occasionally occur

We reserve the right to refuse or cancel orders where necessary.

4. Orders & Payments

When placing an order through our website:

• You agree that all information provided is accurate and complete
• Orders are subject to availability and acceptance
• Payment must be completed before dispatch unless otherwise agreed

We may use secure third-party payment processors to handle transactions.

We reserve the right to cancel suspicious or fraudulent orders.

5. Delivery & Shipping

Delivery times are estimates and may vary due to:

• Supplier delays
• Courier issues
• Public holidays
• Weather or unforeseen circumstances

We are not liable for delays outside our reasonable control.

Risk in products passes to you upon delivery.

6. Returns & Refunds

Customers may be entitled to returns, refunds, or exchanges in accordance with UK consumer protection laws, including the Consumer Rights Act 2015.

To request a return or refund, please contact us promptly after receiving your order.

Returned items should:

• Be unused and in original condition where applicable
• Include original packaging
• Meet our return eligibility requirements

Refund processing times may vary depending on payment provider policies.

7. Intellectual Property

All content on this website, including but not limited to:

• Text
• Logos
• Graphics
• Images
• Product descriptions
• Website design

is the property of Lux Home Interiors or its licensors and is protected under intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without prior written permission.

8. User Content

If you submit reviews, comments, or other content:

• You grant us a non-exclusive, royalty-free license to use, display, and publish such content
• You confirm the content does not violate any laws or third-party rights
• We reserve the right to remove inappropriate content

9. Limitation of Liability

To the fullest extent permitted by law, Lux Home Interiors shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business opportunities
• Website interruptions or technical issues
• Errors or inaccuracies on the website
• Third-party actions or services

Nothing in these Terms excludes liability where exclusion is unlawful under UK law.

10. Website Availability

We do not guarantee uninterrupted access to the website.

We may:

• Modify or suspend the website
• Remove features
• Perform maintenance without notice

11. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for:

• External website content
• Third-party policies
• Third-party products or services

Accessing third-party websites is at your own risk.

12. Privacy & Cookies

Your use of this website is also governed by our:

• Privacy Policy
• Cookie Policy

Please review those documents for information regarding data collection and cookies.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon posting on this page.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Website: Lux Home Interiors

Email: info@luxhomeinteriors.co.uk